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Frequently Asked Questions

Welcome to Our FAQs Page, your go-to resource for frequently asked questions about Sapphire Buyback. Here, we’ve compiled essential information and answers to address any queries you may have.

At Sapphire Buyback, we understand that staying informed is important. That’s why we’ve created this comprehensive FAQs page to provide accurate and up-to-date responses to commonly asked questions. Whether you’re a new visitor or a returning customer, we aim to ensure you have a seamless experience by addressing any uncertainties.

Our FAQs cover a wide range of topics relevant to our buyback services, ensuring you find the answers you’re looking for. We have structured the information in a user-friendly format, making it easy for you to find the specific answers you need.

Buyback

We accept a variety of items, including gold, jewellery, handbags, coins, watches, and diamonds.

We offer cash payments starting from £50 up to £100,000, depending on the value of your items.

No, Sapphire Buyback does not carry out credit checks.

Yes, you can repurchase your items at any time within the agreed buyback period by paying the buyback fee, which is calculated based on the time passed.

As a new customer, we require two forms of identification:

  • Photo ID (e.g., passport or driver’s licence)
  • Proof of address (e.g., bank statement or utility bill less than 3 months old)

In some cases, there may be an opportunity to extend the buyback period. Please contact us to discuss your options.

At Sapphire Buyback, we strive to help you repurchase your items within the agreed period. If you do not repurchase your items, we will provide a 14-day notice before selling them. If there is any surplus after deducting fees and costs, we will notify you, and you can collect the remaining balance.

Gold

The price of gold fluctuates, and we aim to offer you the most competitive price based on the current market rate at the time of your visit.

We buy a range of gold, white gold, silver, and platinum jewellery, watches, gold bars, and coins.

Call us or visit our Manchester city centre office with your valuables. Our knowledgeable team will provide you with a fair and competitive offer on the spot. If you’re happy with the offer, you’ll walk away with cash or a bank transfer.